Returns & Exchanges
We want you to feel confident and elegant in your SOPHIEGRACE pieces. If you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery for all unworn items in original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be generated; simply print it and attach it to your original packaging.
Ship Your Package
Drop off your package at any authorized carrier location, ensuring all original tags are attached and the garment is securely packed.
Receive Your Refund
After our studio inspects the returned items, your refund or store credit will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing